Compatibility
- Customers should share model name, SKU, serial/order details and photos before ordering spares.
- MoonAir may refuse or redirect requests if compatibility cannot be verified.
- Using incorrect or unauthorised spares may affect product performance and warranty.
Availability and pricing
- Spare availability depends on inventory, model age, location and supplier/service partner stock.
- Spare prices and service/labour charges may be quoted separately.
- Delivery/service timelines for spares may differ from product delivery timelines.
MoonAir company details
- Legal entity
- MoonAir Home Appliances Private Limited
- Brand
- MoonAir
- CIN
- U74999UP2021PTC154127
- GSTIN
- 09AAPCM0906P1ZV
- Registered office
- Khasra No.1054 Vikas Nagar Vill. Saddik Nagar, Ghaziabad, Uttar Pradesh, India - 201001
- Customer care
- care@moonair.in · +91 93559 22776 · +91 93559 22771
- Business hours
- Monday to Saturday, 11:00 AM to 7:00 PM IST
Important notes
- MoonAir.in is a customer-facing D2C storefront for MoonAir air coolers and related support services.
- Orders are prepaid unless a future payment method is expressly enabled on the checkout page.
- Product prices, availability, delivery timelines and serviceability are subject to live inventory, active price book and pincode checks.
- These policies should be reviewed by MoonAir’s legal/tax advisor before production launch and whenever operations, partners or regulations change.
Last updated: 16 August 2026.