Reviews

Reviews and UGC Policy

MoonAir aims to show real customer reviews and product feedback after verification and moderation.

Verified reviews

  • A review may be marked verified only when it matches a paid order, warranty registration or other genuine ownership proof.
  • Reviews may remain pending until moderation is complete.
  • Approved reviews may appear on product pages and may feed product schema only when compliant.

Moderation

  • MoonAir may reject spam, abusive content, fake claims, competitor abuse, personal data, illegal content or irrelevant submissions.
  • MoonAir may edit formatting, remove sensitive details or request clarification without changing the meaning of a genuine review.
  • Submitting media/reviews grants MoonAir permission to display that content for product/support purposes, subject to applicable law.

MoonAir company details

Legal entity
MoonAir Home Appliances Private Limited
Brand
MoonAir
CIN
U74999UP2021PTC154127
GSTIN
09AAPCM0906P1ZV
Registered office
Khasra No.1054 Vikas Nagar Vill. Saddik Nagar, Ghaziabad, Uttar Pradesh, India - 201001
Customer care
care@moonair.in · +91 93559 22776 · +91 93559 22771
Business hours
Monday to Saturday, 11:00 AM to 7:00 PM IST

Important notes

  • MoonAir.in is a customer-facing D2C storefront for MoonAir air coolers and related support services.
  • Orders are prepaid unless a future payment method is expressly enabled on the checkout page.
  • Product prices, availability, delivery timelines and serviceability are subject to live inventory, active price book and pincode checks.
  • These policies should be reviewed by MoonAir’s legal/tax advisor before production launch and whenever operations, partners or regulations change.

Last updated: 16 August 2026.

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